Warranty

WARRANTY POLICY

Last Updated: 01-01-2026

AJI Imports Pty Ltd trading as Veloce Fermati
ABN: 73 636 073 222

WARRANTY OVERVIEW

Veloce Fermati warrants all two-piece floating rotor systems against defects in materials and workmanship under normal use and service. This warranty is provided to the original purchaser and is non-transferable.

Warranty Period: 12 months from the date of original purchase against manufacturing defects, under normal street use conditions.

PROFESSIONAL INSTALLATION REQUIREMENT

Professional installation by a qualified automotive technician is strongly recommended. Brake rotors are safety-critical components — improper installation can cause brake failure, vehicle damage, serious injury, or death.

Warranty claims require proof of professional installation. A warranty claim cannot be assessed without the following documentation:

  • Receipt or invoice from a qualified automotive technician or licensed mechanic
  • Installer business name and contact details
  • Date of installation
  • Torque values applied to mounting hardware
  • Brake pad model installed

Claims submitted without this documentation will not be assessed. We recommend retaining your installation records for the full 12-month warranty period.

Self-installation: Self-installation is undertaken at your own risk and voids the express 12-month manufacturing warranty. Your rights under Australian Consumer Law are not affected.

WHAT'S COVERED

This warranty covers defects in materials or workmanship that occur under normal use, including:

Material Defects: Defects in the iron friction ring or aluminium bell casting that affect structural integrity or performance.

Hardware Failures: Defects in floating bobbins, mounting hardware, or fasteners supplied with the rotor kit.

Manufacturing Defects: Errors in cross-drilling placement, slot machining, surface finish, or dimensional specifications outside tolerance.

Anodising Defects: Premature failure or peeling of the aluminium bell anodised coating under normal conditions.

Premature Warping: Rotor warping or distortion that occurs under normal street use when proper bedding procedures were followed and the rotor has been professionally installed.

WHAT'S NOT COVERED

Normal Wear and Tear:

  • Gradual friction surface wear from normal braking
  • Surface rust or oxidation on the iron friction ring (cosmetic only)
  • Minor surface scoring from brake pad contact
  • Rotor reaching minimum thickness through normal use
  • Brake pad deposits or glazing
  • Groove wear from pad material

Installation and Use:

  • Installation by an unqualified person
  • Incorrect torque on mounting hardware
  • Contaminated surfaces during installation
  • Failure to follow the recommended bedding procedure
  • Installation on an incompatible vehicle application
  • Modifications to the rotor assembly in any form

Racing and Track Use:

  • Damage occurring during sanctioned racing, time trials, track days, autocross, drift, or any competitive motorsport event
  • Thermal stress from sustained racing use

Track use voids the warranty because thermal and mechanical stresses in competition exceed normal street use parameters. Our 50% Replacement Program remains available to track customers — see below.

External Factors:

  • Thermal shock (e.g. driving through water immediately after hard braking)
  • Contamination from brake cleaner, oil, grease, or chemicals
  • Damage from accidents, collisions, or off-road use
  • Running brake pads to metal backing plates
  • Corrosion from improper storage
  • Pre-existing vehicle brake system faults

Other Exclusions:

  • Rotors purchased from unauthorised dealers or resellers
  • Rotors with altered, removed, or illegible part numbers or markings
  • Consequential damages including labour costs, towing, rental vehicle, or lost time
  • Damage to brake system components not supplied by Veloce Fermati

MAKING A WARRANTY CLAIM

If you believe your rotors have a manufacturing defect covered under this warranty:

1. Contact Us
Email info@velocefermati.com with:

  • Order number
  • Photos of the defect
  • Proof of professional installation (receipt or invoice — see requirements above)
  • Installation date and installer details
  • Current mileage
  • Brake pad model in use
  • Description of the issue

Claims submitted without proof of professional installation will not be assessed.

2. Assessment
Our technical team will review your claim within 2 business days and may request additional information or photos.

3. Return Authorisation
If approved, we will provide a return authorisation number and a prepaid return shipping label.

4. Inspection
We will inspect the returned rotors to verify the defect.

5. Resolution
If the claim is valid, we will replace the defective rotors at no charge, or issue a full refund at our discretion. We cover all shipping costs for approved warranty returns and replacements.

50% REPLACEMENT PROGRAM (FIRST-YEAR VALUE RETENTION)

Separate from our warranty, all customers receive 50% off replacement rotors within 12 months of original purchase — for any reason, including track use, wear, or accidental damage.

Program Details:

  • Original purchaser only
  • Within 12 months of original purchase date
  • One-time use per original order
  • Same specification as original purchase
  • No return of original rotors required
  • Customer pays standard shipping on replacement order

This is a goodwill program, not a warranty. It applies regardless of the reason rotors need replacing, including track use that would otherwise void warranty coverage.

See our Return and Refund Policy for full program details.

LIMITATIONS

This warranty is the sole express warranty provided by Veloce Fermati. No employee, dealer, or representative is authorised to extend or modify this warranty.

Limitation of Liability: To the extent permitted by law, Veloce Fermati's liability under this warranty is limited to replacement of defective parts or refund of purchase price at our discretion. We are not liable for consequential or incidental damages including but not limited to labour costs, towing, rental vehicle expenses, lost time, or any other expenses beyond the cost of the product itself.

AUSTRALIAN CONSUMER LAW

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to:

  • Replacement or refund for a major failure
  • Compensation for any other reasonably foreseeable loss or damage
  • Repair or replacement if goods fail to be of acceptable quality and the failure does not amount to a major failure

Nothing in this warranty excludes, restricts, or modifies your rights under Australian Consumer Law. For more information visit www.accc.gov.au

CONTACT

For warranty claims, technical support, or questions about this policy, email us including your order number, photos, and installation documentation for fastest assessment.

Veloce Fermati
AJI Imports Pty Ltd
ABN: 73 636 073 222
Email: info@velocefermati.com
Business Hours: Monday–Friday 9:00 AM – 5:00 PM AEST

This Warranty Policy is effective as of 01-01-2026 and may be updated at any time. The version in effect at the time of your purchase applies to your order.